Shipping Information

General

All our rates are calculated via the freight calculator once you have made your selection. The costs of shipping your order is calculated based on your location and the weight or cubic measurement of the ordered products. The time from when you place your order to the time your order is shipped will depend largely on if you are having a logo or message added to the product or you are ordering it “Bare”. Generally we try to ship within a few days if no added logo or within two weeks if there is a logo but we will confirm the expected shipment date once your order has been placed. We do not insure your product during delivery to you, we strongly suggest that you arrange insurance in case damage or loss occurs. Some items are classed as Dangerous Goods and these will attract a surcharge as there are restrictions placed on the movement of these by road, sea or air.

Shipment Tracking

We always use a method of shipment where your order can be tracked. When your order is despatched we will advise you a tracking number and a link address that you can use to track the arrival of your package.

Free Shipping

Free shipping is offered occasionally as a promotion. Be sure to be subscribed to our newsletter/specials to receive notifications of free shipping opportunities.